Samsung washing machines recalled in US

Samsung washing machines recalled in US

The Korean company also recently ended production of its flagship Galaxy Note 7 smartphone

The Dollar Business Bureau

Samsung Electronics Co. is facing a hard time recalling around 2.8 million washing machines in the U.S. due to reports that the top of the machine gets detached when used by the consumers. 

The Korean company had announced a month ago that it was in talks with U.S. Consumer Product Safety Commission for potential safety issues with some of its washers. The U.S. Commission had earlier stated Samsung receiving 733 reports of washing machines witnessing “excessive vibration or the top detaching from the washing machine chassis”. There were also reported cases of nine-related injuries.   

According to a statement released by Samsung, the company is open to providing free in-home repair of the machine or a rebate when buying a new one. A full refund can also be given in case of more recent purchases.   

This has come as a blow to the company which has recently ended production of its flagship Galaxy Note 7 smartphone following a global recall. This is expected to cost the company more than $6 billion. Samsung has already replaced 85 percent of its recalled Galaxy Note 7 smartphones in the U.S. 

The company starting asking the return of phones since early October when reports emerged about the device getting overheated and catching of fire. 

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The Dollar Business Bureau - Nov 05, 2016 12:00 IST